Check out our Frequently Asked Questions below. If you still need help please contact us.
Products
Are all Sweet Bee Stationery designs original?
Yes! Our products feature original, hand-drawn artwork created for Sweet Bee Stationery.
Are your products handmade?
Many of our products are printed, cut, assembled, or packaged by hand in small batches. Because of this, slight variations may occur between individual items.
Will the colors look exactly the same as they do online?
We do our best to photograph and display every product accurately. However, colors may appear slightly different depending on your screen settings, lighting, and the materials used to produce the item.
Where can I find product sizes and materials?
Sizes, materials, quantities, and other important details are listed in each product description. Please review the listing before purchasing to make sure the product will work for your needs.
Are your stickers waterproof?
Please check the individual product description for durability and care information. Unless a listing specifically says that a sticker is waterproof or weatherproof, we recommend keeping it away from water and prolonged outdoor exposure.
How should I care for my stationery?
Keep paper products, notebooks, memo pads, bookmarks, and other stationery away from water, excessive heat, and prolonged direct sunlight. Handle decorative charms and accessories gently to help prevent damage.
Are notebooks and paper products made for specific types of pens?
Pen performance may vary depending on the paper, ink, and amount of pressure used. We recommend testing unfamiliar pens on a small or less visible area before using them throughout your notebook or paper product.
Restocks and Availability
Will sold-out products be restocked?
Some products will be restocked, while seasonal, limited-edition, or discontinued designs may not return. Restock updates will be shared on our website and social media pages when available.
Can I reserve a sold-out product?
We are unable to guarantee or reserve sold-out products unless a preorder is specifically offered. Joining our email list or following us on social media is the best way to hear about restocks.
Why are some products only available in limited quantities?
Sweet Bee Stationery is a small business, and many products are created or prepared in small batches. Limited quantities allow us to offer a wider variety of original designs without overproducing inventory.
Will seasonal designs return next year?
Some seasonal favorites may return, but availability is not guaranteed. Certain designs may be changed, retired, or replaced with new artwork.
Custom and Bulk Orders
Do you accept custom orders?
No. Sweet Bee Stationery does not currently accept custom artwork, personalized product, or one-of-a-kind design requests.
Can you create a new illustration for me?
No. We are not currently available for commissioned illustrations or custom character designs.
Can you print stickers using artwork or a logo I provide?
No. We do not currently offer printing services for customer-provided artwork, logos, or designs.
Do you offer bulk pricing?
Bulk pricing may be available for larger quantities of existing Sweet Bee Stationery products. Availability and discounts depend on the product, quantity, and current inventory.
Please contact us with the products and quantities you are interested in.
Do you offer wholesale orders?
Wholesale availability may vary. Retailers interested in carrying Sweet Bee Stationery products can contact us with their store name, website or social media page, location, and the products they are interested in.
Artwork and Product Use
Can I use your artwork for my own business?
No. Purchasing a physical or digital product does not include permission to reproduce, resell, trace, copy, distribute, or use the artwork for commercial purposes.
Can I make products using Sweet Bee Stationery stickers?
Our stickers and stationery are intended for personal use unless written commercial permission has been provided. You may use them in personal journals, planners, scrapbooks, gifts, and craft projects.
You may not use our products to create items for resale without prior written permission.
Can I share photos of your products online?
Yes! We love seeing how customers use their Sweet Bee Stationery products. Please tag or credit Sweet Bee Stationery when sharing photos featuring our artwork.
Can I repost your artwork?
Please do not repost, copy, edit, trace, remove watermarks from, or claim our artwork as your own. Sharing an original Sweet Bee Stationery post through the platform’s built-in sharing tools is welcome.
Can I use your artwork for tattoos, logos, merchandise, or other commercial projects?
Written permission is required before using Sweet Bee Stationery artwork for tattoos, branding, merchandise, advertising, commercial products, or any other use beyond normal personal use.
Contact Us
How can I contact Sweet Bee Stationery?
You can contact us through our website contact form or by email at sbstationerydesigns@gmail.com.
Please include your name, order number if applicable, and a clear description of your question or request.
How quickly will I receive a response?
We aim to respond within 6 business days. Response times may be longer during holidays, product launches, markets, and other busy periods.
Where can I find shipping and order information?
Information about processing times, delivery, shipping, refunds, and missing or damaged orders can be found on our Refund policy and/or Shipping policy pages.
Where can I follow Sweet Bee Stationery?
Follow Sweet Bee Stationery on Instagram, TikTok, Facebook, and YouTube for new products, restock announcements, upcoming events, and shop updates. You can find the links at the bottom of this page. You can also subscribe via email.